Adoption of cloud services is becoming the norm. According to Information Week, “Cloud-native computing has become the beating heart of enterprise IT.”

Although cloud is here to stay, most IT organizations need training to successfully transition from on-prem environments to cloud services like Citrix Cloud. Unless IT teams gain the skills to make the most of cloud, Network World said, they are “adding complexity to their environment and not seeing its benefits.”

That’s why Citrix has created an orientation for new Citrix Cloud customers. Our Cloud Kickoff Program includes a webinar, presented by a Citrix Customer Success Manager, that covers getting started with your subscription. There are also weekly live Cloud office hours, when you can ask specific questions of a Customer Success Manager and a Citrix Cloud Success Engineer.

Orientation Webinar

The orientation webinar, presented every Tuesday at 9 a.m. and 2 p.m. ET, gives you a 30-minute general overview of Citrix Cloud services, including key features and helpful tips from Citrix experts. During the webinar, you’ll learn how to:

  • Log in
  • Add administrators
  • Find alerts
  • Sign up for status updates
  • Contact technical support
  • Access configuration guides and how-to videos in the Cloud Success Center

Sr. Customer Success Manager Keith Belward has helped customers get started with Citrix solutions for six years. He’ll share practical guidance, field experience, and proven methodologies during the webinar.

Cloud Office Hours

Just like the office hours that college professors hold for students, Cloud Office Hours give you an opportunity to ask questions about particular Citrix Cloud services. Get information and guidance on using features and functions, performing certain tasks, optimizing your environment, and much more. These live sessions are offered each Thursday at 9 a.m. ET.

Register here for the webinar and office hours.

Moving in the Right Direction

Any new technology calls for training, but cloud represents a whole new direction for most organizations. Before heading off on your Citrix Cloud journey, take the time to get oriented, feel confident that you understand the basics, and know where you can find help along the way.