Final Update: Thursday, 30 September 2021 15:54 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/30, 15:30 UTC. Our logs show the incident started on 09/30, 13:00 UTC and that during the 2 hours & 30 minutes that it took to resolve some customers may have experienced delayed Activity Log Alerts.
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Root Cause: The failure was due to one of our dependent service.
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Incident Timeline: 2 Hours & 30 minutes - 09/30, 13:00 UTC through 09/30, 15:30 UTC
We understand that customers rely on Activity Log Alerts as a critical service and apologize for any impact this incident caused.
-Deepika