Surprisingly, the town of Coburg, Germany, is famous for a very long list of things. Among them is Veste Coburg, a vintage 1225 castle. It was at this site that Martin Luther translated the Bible into German in the 1550s. Several centuries later, Britain’s Queen Victoria found Prince Albert, the love of her life, there. And those events only scratch the surface of the town’s complex history.
History notwithstanding, Cobergers still manage to keep things simple. The soul of this village hasn’t changed since glass blowing actually was a career and rope making for royal families was a core competency.
Simplicity, it seems, also is exceptionally important in the digital technology world. Google and Accenture recently have polled executive sponsors, IT subject matter leaders, consultants, and suppliers. It turns out that having simple-to-navigate technology for employees and simple-to-manage infrastructure for IT professionals is a hot button among those surveyed. In essence, the right infrastructure is everything.
The two technology giants amassed survey data from more than 300 technology decision-makers, perspectives of more than 50 IT Council members, and the latest published research from at least 10 different external reports. The companies’ survey read-out report — the consensus among this group as to what is important — is scheduled to be distributed in advance of the Modern Computing IT Council’s MCA launch announcement in September 2021.
Simplifying Each Day in the Life of an IT Professional
To ensure that workers are positioned to be as productive as they can be, IT must capitalize on the right infrastructure. The “right infrastructure” means unified components such as a work management platform, a digital workspace, and virtual applications and desktops should be part of that. Add VDI and DaaS technology, content collaboration, unified endpoint management, networking solutions, security, performance analytics, and the vision is complete.
Digital technology should be flexible enough to accommodate different types of IT environments (on-premises, cloud, and hybrid cloud). The technology also needs to be suitable for IT professionals to enable hybrid work (remote or on-site work models) for employees. The best digital technology infrastructures allow a choice of device, network, and location, making it easy for technologists to navigate all the possibilities. The right technology and infrastructure makes management less problematic by automating formerly manual functions and enabling IT to concentrate on the initiatives that add the most value to the business.
The Best Possible Employee Experience Is Also Crucial
Not only have technologists applied the right infrastructure to making IT management easier, but also, they have become keenly aware of the benefits of a great experience on both ends of the spectrum — in the user universe as well as in the technologist realm. Numerous studies have shown that whether a worker is on site, in the office, or engaging in hybrid work, digital technology that simplifies workflows drives employee satisfaction. A great employee experience removes unnecessary work from users’ day-to-day routines, which, in turn, increases productivity. More productive employees are more engaged employees. More productive, better-engaged employees deliver better customer service. Ultimately, these are the workers who contribute to competitive advantage and improving the bottom line.
Download the survey read-out here.
